As HR professionals, your role in fostering communication, inclusivity, and compliance in the workplace is more important than ever, especially in today’s increasingly diverse and multilingual workforce. Whether you’re recruiting, onboarding, managing employee relations, or ensuring workplace safety, language can either be a bridge or a barrier. That’s where language services come in. From interpretation and translation to language proficiency testing, Liberty Language Services is here to help HR professionals connect with employees, stay compliant, and promote an equitable work environment.

Why Language Access Matters in HR

Across the U.S., workplaces are becoming more linguistically diverse. According to the U.S. Census Bureau, more than 67 million people speak a language other than English at home and many of them are part of the workforce. Providing language access not only helps employees thrive but also protects organizations from compliance issues and liability. In HR, it’s critical to ensure that every employee understands policies, benefits, training materials, and safety protocols no matter what language they speak.

Interpretation Services: Clarity in Real Time

Whether it’s a new hire orientation, a performance review, or a disciplinary conversation, interpretation services ensure all parties understand one another clearly in high-stakes HR settings. Liberty offers:

• • On-site interpreting (OSI) for in-person meetings and trainings
  • Over-the-phone (OPI) and Video Remote Interpreting (VRI) for quick, flexible access to interpreters in over 300 languages
  • American Sign Language (ASL) interpretation to ensure inclusivity for Deaf and hard-of-hearing employees

These services help eliminate miscommunication and show your commitment to an inclusive and respectful work environment.

Translation Services: Clear and Compliant Documentation

Professional Translation from native speaking linguists and AI translation are available for virtually any file type or type of content. Providing written materials in multiple languages is key to understanding and compliance. Liberty’s professional translation team ensures your documents are not only linguistically accurate but also culturally appropriate and legally sound. Examples of HR-related documents we translate:

• • HR policies and procedures
  • Benefits and compensation materials
  • Training content and eLearning modules
  • Workplace safety signage
  • Legal documents and contracts

AI & Machine Translation: Tech That Helps

Machine and AI-powered translation tools enable HR teams to quickly translate internal documents, such as employee handbooks, onboarding materials, benefits guides, and policy updates, ensuring all employees, regardless of language, have access to critical information. While human translators are still essential for sensitive or complex content, AI-driven translation can streamline day-to-day communication, support compliance with language access requirements, and even improve the employee experience by promoting inclusivity across diverse workforces.

Language Testing: Hire with Confidence

Hiring bilingual employees can be a huge asset, but how do you verify someone’s language skills? Liberty offers language proficiency testing for over 70 languages, allowing you to assess speaking and listening skills. 

HR professionals use language testing to:

• • Screen candidates for bilingual roles
  • Evaluate internal staff for promotions or cross-cultural assignments
  • Ensure qualified interpretation support internally

Creating a More Inclusive Workplace

Language Access is more than a compliance checkbox; it’s a strategic HR tool for improving employee engagement, retention, and productivity. When employees feel seen, heard, and understood, they’re more likely to stay, grow, and succeed in your organization.

Let’s Talk at SHRM25!

If you’re attending SHRM25, come visit us! We’d love to show you how language services can be seamlessly integrated into your HR operations, from onboarding to training to everyday communication. We are located at booth #2843 and can’t wait to meet you