AI Language Solutions Built for Speed, Scale, & Simplicity
AI Language Solutions
In fast-moving environments, waiting on hold for language support isn’t always practical or necessary. Liberty’s AI Language Solutions are designed to help organizations communicate quickly and efficiently in routine, low-risk scenarios, while maintaining compliance and access to professional backup when needed.
Our AI solution delivers instant language support in 23 languages, available 24 hours a day, 365 days a year, with no hold times or delays.
AI Language Solutions Built for Speed, Scale, & Simplicity
AI Language Solutions
In fast-moving environments, waiting on hold for language support isn’t always practical or necessary. Liberty’s AI Language Solutions are designed to help organizations communicate quickly and efficiently in routine, low-risk scenarios, while maintaining compliance and access to professional backup when needed.
Our AI solution delivers instant language support in 23 languages, available 24 hours a day, 365 days a year, with no hold times or delays.
When AI Is the Right Solution
AI language support is ideal for routine, non-clinical, and low-risk interactions, including:
- Customer service and call center communications
- Scheduling and appointment reminder calls
- Collecting non-clinical information such as:
- Date of birth
- Insurance details
- Contact information
- Basic inquiries and general information sharing
For these use cases, AI provides fast, consistent communication while helping organizations reduce costs, improve response times, and lower average handling time
Technology Supported by Human Expertise
We believe technology should enhance language access, not replace human judgment. Our AI Language Solutions are backed by the same professional standards that define all Liberty services. When nuance, complexity, or sensitivity increases, our trained interpreters are always just a call away. This hybrid approach ensures shorter hold times, better outcomes, reduced risk, and a smoother experience for staff and clients alike.
A Smarter Way to Expand Language Access
AI language support allows organizations to:
- Reduce wait times
- Improve operational efficiency
- Control costs
- Maintain compliance
- Ensure language access is always available
- Lower the number of abandoned calls at your contact center
- Reduce Average Hold Time at your contact center
- Keep service levels on track with shorter hold times
All while knowing professional support is there when it matters most.
Professional Interpreters and Translators. Convenient. Cost-effective. Completely Reliable.
Liberty’s language services are conducted by language professionals who are highly qualified and rigorously
credentialed. We hold ourselves to high standards of quality.
- Language proficiency testing
- Annual flu and TB testing
- Sex offender registry check
- HIPAA & FERPA compliant
- Immunizations
- Criminal background check
- Industry-specific training
- Drug testing
- Incident reporting and tracking
24/7/365 Service
Connect with our Client Success Team 24/7. Get questions answered, issues resolved, fast. Our team members provide round-the-clock service.
Easy implementation
Provide language access easily and smoothly. We adapt our technology to streamline language solutions into your existing processes.
Flexible, customized billing
Get language access that works with your financial operations. We offer customized reports and flexible billing cycles.