Over the Phone Interpretation backed by a robust infrastructure.
We understand the importance of innovation.
With years of experience providing on-site interpretation services to the mid-Atlantic region, we’ve been able to maintain a stellar reputation by meeting the diverse needs our customers, which include some of the industry’s most demanding.
We apply the same strict standards of credentialing to our OPI interpreters. In fact, most of our OPI interpreters have years of on-site healthcare interpretation experience.
Careful vetting, training, testing, and complete understanding of our customers’ needs renders Liberty interpreters among the best in the industry.
An interpretation service is only as good as it's interpreters.
Liberty interpreters are required to complete the following:
40-hour Interpreter Training Certificate Course covering: interpreter fundamentals, ethics, methods and medical terminology, with skills assessment and final exam.
Language proficiency testing.
Medical interpreter screening & background checking.
Liberty Basics Training covering: company and client-specific procedures.
Interpreter Handbook and Handbook Test covering: HIPAA, OSHA, blood-borne pathogens, aseptic technique, and privacy.
Liberty caters to a diverse client-base so we designed Liberty OPI with flexibility in mind.
We can format your invoice to the layout of your choice.
We provide customized granular reporting on all call metrics.
We provide HIPAA compliant call recording and storage.
Keep track of who is using your OPI services, and administer permission with as many unique PINs as you would like.
Custom Call Routing
We provide custom call menus and greetings. We can also capture data from callers if required.
Ready to try Liberty's OPI Services?
Prefer to talk to our interpretations department?
Call us at 888-746-9108 ext. 3